Customer Service

Order Cancellation Request

Contact Number

Comments

Date of order

Delivery Address

Please upload any relevant photos or documents

Terms & Conditions

I confirm I have read the terms & conditions found on the Fire Detection Shop website.*

Report Faulty Goods

Fault Present

Tests (if any) carried out

Comments

Please upload any relevant photos or documents

Terms & Conditions

I agree that if my claim is proven to be false a fee may be applied to cover the shipping of the goods*

Report Incorrectly Ordered or Received Goods

Contact Number

Describe Issue

Date the Order Arrived

Comments Here

Please upload any relevant photos or documents

Terms & Conditions

I confirm I have read the terms & conditions found on the Fire Detection Shop website.*
I accept only consumer purchases can be refunded. Any trade purchases are refunded at the companies discretion.*

Report Undelivered Goods

Contact Number

Comments

Delivery Address

Terms & Conditions

I agree that if my claim is proven to be false a fee may be applied to cover the shipping of the goods*

Technical Support Request

Contact Number

Please explain your issue

Request VAT Receipt

Comments

Order Date

Delivery Address

Please upload any relevant photos or documents

Customer Portal

Order Cancellation Request

Report Faulty Goods

Report Incorrectly Ordered or Received Goods

Report Undelivered Goods

Technical Support Request

Request VAT Receipt

Sign in

New to Fire Detection Shop?